DISCLAIMER
免責聲明
Last updated: July 2026
最後更新：July 2026
1. Educational Purpose Only
CosmoPass (the "Service") is provided by Compassio Labs LLC, doing business as ("d/b/a") CosmoPass ("we", "us"). It is a study and exam-preparation tool for cosmetology state board examinations. All content is for general educational and informational purposes only.
1. 僅供教育用途 CosmoPass（本「服務」）由 Compassio Labs LLC（以 CosmoPass 名義營業，d/b/a CosmoPass，即「我們」）提供，是美容師州考的複習與備考工具。所有內容僅供一般教育與資訊參考。
2. No Guarantee of Results
Compassio Labs LLC does not guarantee that use of the Service will result in passing any examination, obtaining any license, or achieving any particular score. Exam results depend on many factors outside our control, including each user's own preparation, the official exam content, and changes in state requirements.
2. 不保證結果 Compassio Labs LLC 不保證使用本服務就能通過任何考試、取得任何執照或達到任何分數。考試結果取決於許多我們無法控制的因素，包括使用者自身的準備、官方考試內容，以及各州規定的變動。
3. Not Official or Affiliated
CosmoPass is an independent study aid. It is not affiliated with, endorsed by, or sponsored by any state board of cosmetology, the National-Interstate Council of State Boards of Cosmetology (NIC), any testing vendor (including but not limited to PSI Services, Prov, Continental Testing Services, Professional Credential Services (PCS), Pearson VUE, and D.L. Roope Administrations), or any government agency. All trademarks and exam names belong to their respective owners and are used for identification only.
3. 非官方、無隸屬關係 CosmoPass 是獨立的複習工具，並非任何州美容委員會、NIC、任何考試承辦商（包括但不限於 PSI、Prov、Continental Testing Services、Professional Credential Services (PCS)、Pearson VUE、D.L. Roope）或任何政府機關的關係企業，也未經其背書或贊助。所有商標與考試名稱屬各自擁有者，僅用於識別。
4. Accuracy of Content
We work to keep content accurate and up to date, but state laws, exam formats, fees, and requirements change frequently. We do not warrant that all content is complete, current, or error-free. Always verify official requirements with your state board before relying on them.
4. 內容正確性 我們盡力保持內容正確與更新，但州法規、考試形式、費用與規定經常變動。我們不保證所有內容完整、最新或無誤。依賴前請務必向你所在州的委員會查證官方規定。
5. Not Professional or Legal Advice
Content in the Service does not constitute legal, professional, medical, or licensing advice. For official guidance, consult your state board or a qualified professional.
5. 非專業或法律意見 本服務內容不構成法律、專業、醫療或執照方面的建議。需要官方指引請洽你所在州的委員會或合格專業人士。
6. Translations
CosmoPass may offer content in languages other than English. Any such non-English content is a translation provided for convenience only. If there is any conflict, the official English-language exam materials and state requirements control. We are not responsible for errors arising from translation.
6. 翻譯 本服務可能提供英文以外語言的內容。任何非英文內容皆為僅供方便的翻譯。如有衝突，以官方英文考試材料與州規定為準。我們不對翻譯產生的錯誤負責。
7. Use at Your Own Risk
You use the Service at your own risk. To the fullest extent permitted by law, Compassio Labs LLC disclaims all warranties, express or implied, and shall not be liable for any loss or damage arising from your use of, or inability to use, the Service.
7. 使用風險自負 你使用本服務的風險自負。在法律允許的最大範圍內，Compassio Labs LLC 不做任何明示或默示的保證，且對你使用或無法使用本服務所生的任何損失或損害不負責任。
Contact: hello@getcosmopass.com
聯絡：hello@getcosmopass.com
TERMS OF SERVICE
Last updated: July 2026
服務條款 — 最後更新：July 2026
1. Agreement
These Terms of Service ("Terms") are a legal agreement between you and Compassio Labs LLC, doing business as ("d/b/a") CosmoPass ("we", "us"), governing your use of CosmoPass and its website at https://getcosmopass.com (the "Service"). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. 協議 本服務條款（「條款」）是你與 Compassio Labs LLC（以 CosmoPass 名義營業，d/b/a CosmoPass，即「我們」）之間的法律協議，規範你使用 CosmoPass 及其網站 https://getcosmopass.com（「本服務」）。存取或使用本服務即表示你同意本條款；若不同意，請勿使用。
2. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to purchase or use the Service.
2. 資格 你必須年滿 18 歲（或你所在地的法定成年年齡）才能購買或使用本服務。
3. License to Use
Subject to these Terms and payment of any applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access the Service for your own individual exam preparation.
3. 使用授權 在符合本條款並支付相關費用的前提下，我們授予你一個有限、個人、非專屬、不可轉讓、可撤銷的授權，供你個人備考使用。
4. Access and Accounts
Access may be provided through login credentials or an account. You are responsible for keeping your credentials confidential and for all activity under your access. Do not share your access with others.
4. 存取與帳號 存取可能透過登入憑證或帳號提供。你有責任保管你的憑證，並對你帳號下的一切活動負責。不得將存取權分享給他人。
5. Prohibited Conduct
You agree not to: (a) share, resell, sublicense, or redistribute the Service or its content; (b) copy, scrape, or reproduce content for anything other than your personal study; (c) circumvent any access control or security measure; (d) use the Service unlawfully or to infringe others' rights.
5. 禁止行為 你同意不得：(a) 分享、轉售、再授權或散布本服務或其內容；(b) 為個人複習以外的目的複製、擷取或重製內容；(c) 規避任何存取控制或安全措施；(d) 非法使用本服務或侵害他人權利。
6. Payment and Subscriptions
Fees, billing cycles, and what is included are shown at the point of purchase. Payments are processed by a third-party processor (e.g., Stripe); we do not store your full card details. Subscriptions, if any, renew automatically until cancelled. Refunds are governed by our Refund Policy.
6. 付款與訂閱 費用、計費週期與包含內容以結帳頁顯示為準。付款由第三方（如 Stripe）處理，我們不儲存你的完整卡號。訂閱（如有）會自動續訂直到取消。退款依我們的退款政策辦理。
7. Intellectual Property
All content, design, and materials in the Service are owned by Compassio Labs LLC or its licensors and are protected by law. These Terms grant no ownership rights—only the limited license above.
7. 智慧財產 本服務中所有內容、設計與素材均為 Compassio Labs LLC 或其授權人所有，受法律保護。本條款不授予任何所有權，僅授予上述有限授權。
8. Disclaimer and Limitation of Liability
The Service is provided "as is" without warranties of any kind. See our Disclaimer for details, including that we do not guarantee exam results. To the fullest extent permitted by law, Compassio Labs LLC's total liability arising from the Service shall not exceed the amount you paid us in the 12 months before the claim.
8. 免責與責任上限 本服務以「現狀」提供，不做任何保證。詳見免責聲明，包括我們不保證考試結果。在法律允許的最大範圍內，Compassio Labs LLC 因本服務所生的總責任，不超過索賠前 12 個月內你支付我們的金額。
9. Termination
We may suspend or terminate your access if you breach these Terms. You may stop using the Service at any time.
9. 終止 若你違反本條款，我們可暫停或終止你的存取。你可隨時停止使用本服務。
10. Changes to Terms
We may update these Terms from time to time. Continued use after changes means you accept the updated Terms.
10. 條款變更 我們可能不時更新本條款。變更後繼續使用即表示你接受更新後的條款。
11. Governing Law
These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law rules.
11. 準據法 本條款受 Arizona 州法律管轄，不適用法律衝突規則。
Contact: hello@getcosmopass.com
聯絡：hello@getcosmopass.com
PRIVACY POLICY
Last updated: July 2026
隱私政策 — 最後更新：July 2026
1. Who We Are
This Privacy Policy explains how Compassio Labs LLC, doing business as ("d/b/a") CosmoPass ("we"), collects and uses information when you use CosmoPass at https://getcosmopass.com (the "Service").
1. 我們是誰 本隱私政策說明你使用 https://getcosmopass.com 的 CosmoPass（「本服務」）時，Compassio Labs LLC（以 CosmoPass 名義營業，d/b/a CosmoPass，即「我們」）如何蒐集與使用資訊。
2. Information We Collect
- Information you provide: e.g., your email address and message if you contact us or submit feedback. - Payment information: processed by our payment processor (e.g., Stripe). We receive confirmation and limited billing details but not your full card number. - Usage data: e.g., pages viewed, features used, device/browser type, and approximate location, collected automatically via analytics and server logs. - Cookies / local storage: used to remember your settings (such as selected state and language) and to keep you logged in.
2. 我們蒐集的資訊 - 你提供的資訊：如你聯絡我們或提交回饋時的 email 與訊息內容。 - 付款資訊：由付款處理商（如 Stripe）處理。我們會收到確認與有限的帳單資訊，但不會拿到你的完整卡號。 - 使用數據：如瀏覽頁面、使用功能、裝置/瀏覽器類型與大致位置，透過分析工具與伺服器日誌自動蒐集。 - Cookie / 本機儲存：用來記住你的設定（如選定的州與語言）並維持登入狀態。
3. How We Use Information
We use information to: operate and improve the Service; process payments; respond to your messages; ensure security and prevent abuse; and comply with legal obligations.
3. 我們如何使用資訊 我們使用資訊來：營運與改善本服務、處理付款、回覆你的訊息、確保安全與防止濫用、以及遵守法律義務。
4. Third-Party Services
We rely on third parties who process data on our behalf, which may include: payment processing (e.g., Stripe), hosting/CDN (e.g., Cloudflare), analytics, and feedback forms (e.g., Google Forms). Each has its own privacy policy.
4. 第三方服務 我們仰賴第三方代為處理資料，可能包括：付款（如 Stripe）、主機/CDN（如 Cloudflare）、分析工具、回饋表單（如 Google Forms）。各自有其隱私政策。
5. Sharing
We do not sell your personal information. We share it only with the service providers above, or when required by law.
5. 分享 我們不販售你的個人資訊。僅與上述服務商分享，或在法律要求時分享。
6. Data Retention
We keep information only as long as needed for the purposes above or as required by law, then delete or anonymize it.
6. 資料保存 我們僅在上述目的所需期間或法律要求期間保存資訊，之後刪除或匿名化。
7. Your Rights
Depending on where you live (e.g., California/CCPA), you may have rights to access, correct, or delete your personal information, and to opt out of certain uses. To exercise these, contact us at hello@getcosmopass.com.
7. 你的權利 視你居住地而定（如加州 CCPA），你可能有權存取、更正或刪除你的個人資訊，並拒絕某些用途。行使請聯絡 hello@getcosmopass.com。
8. Children
The Service is not intended for anyone under 18, and we do not knowingly collect data from children.
8. 兒童 本服務不適用於未滿 18 歲者，我們不會在知情下蒐集兒童資料。
9. Changes
We may update this Policy. Material changes will be posted here with a new "Last updated" date.
9. 變更 我們可能更新本政策。重大變更會在此公告並更新「最後更新」日期。
Contact: hello@getcosmopass.com
聯絡：hello@getcosmopass.com
REFUND POLICY
Last updated: July 2026
退款政策 — 最後更新：July 2026
1. Digital Product
CosmoPass, provided by Compassio Labs LLC (d/b/a CosmoPass), is a digital study product delivered electronically. Access is typically granted immediately after purchase.
1. 數位產品 CosmoPass（由 Compassio Labs LLC 以 d/b/a CosmoPass 提供）是以電子方式交付的數位複習產品，購買後通常立即開通存取。
2. Refund Window
You may request a refund within 7 days of your purchase if you are not satisfied. After 7 days, purchases are non-refundable except where required by law.
2. 退款期限 若不滿意，你可在購買後 7 天內申請退款。超過 7 天後，除法律要求外，恕不退款。
3. How to Request
Email hello@getcosmopass.com from the address used at purchase, with your order details. We aim to respond within 5 business days. Approved refunds are returned to your original payment method.
3. 如何申請 用你購買時的 email 寄到 hello@getcosmopass.com，附上訂單資訊。我們力求在 5 個工作天內回覆。核准的退款將退回你原付款方式。
4. Exceptions
We may decline refunds where there is evidence of abuse, such as sharing or redistributing content, or excessive/duplicate refund requests.
4. 例外 若有濫用證據（如分享或散布內容、過度或重複的退款申請），我們可拒絕退款。
5. Subscriptions
If the Service is offered as a subscription, you may cancel at any time to stop future renewals. Cancellation stops the next charge; it does not automatically refund the current period unless within the refund window above.
5. 訂閱 若本服務以訂閱方式提供，你可隨時取消以停止未來續訂。取消會停止下一次扣款；除非在上述退款期限內，否則不自動退還當期費用。
6. Chargebacks
Please contact us first before disputing a charge with your bank—most issues can be resolved directly and faster.
6. 拒付 向銀行申請拒付前請先聯絡我們——多數問題可直接、更快解決。
Contact: hello@getcosmopass.com
聯絡：hello@getcosmopass.com